Golten Site Terms

Golten.ai Terms of Use

Last Updated: September 26, 2026

Thank you for visiting golten.ai and the other publicly available websites operated by Golten, Inc. ("Golten," "we," "us," or "our") that link to these terms (collectively, the "Sites"). Your access to and use of the Sites is subject to the following terms and conditions of use (the "Terms"). Please read them carefully.

These Terms do not govern the Golten agentic master data management platform, including its software, APIs, MCP server, any documentation or portal made available under a customer agreement, and any related support or professional services (together, the "Platform"). Any portal or other site that requires sign-in and is governed by a customer agreement is part of the Platform and not one of the Sites. Use of the Platform is governed by the separate written agreement between Golten and the applicable customer (the "Customer Agreement"). If these Terms conflict with a Customer Agreement, the Customer Agreement prevails.

By accessing, browsing, or otherwise using the Sites, you affirm that: (i) you have read, understand, and agree to these Terms; (ii) you are at least 18 years of age; and (iii) you have the authority to enter into these Terms personally or on behalf of the company or other organization you represent, in which case "you" refers to both you and that organization. If you do not meet these criteria or do not agree to these Terms, you may not access or use the Sites.

1. Acceptance of Terms; Accounts—

(a)Changes to these Terms. Golten may revise these Terms at any time in its sole discretion. When we do, we will post the revised Terms on this page and update the "Last Updated" date above. If a change is material, we will also notify registered account holders by email or by a notice on the Sites. Revised Terms take effect immediately for new users, and for existing users thirty (30) days after they are posted, unless a change is required by law, in which case it takes effect as required. Please check this page periodically. Your continued access to or use of the Sites after revised Terms take effect means you accept them.

(b)Accounts. Some areas of the Sites may require you to register for an account, such as a customer, partner or community portal (an "Account"). You agree to provide true, accurate, current and complete information when you register and to keep that information up to date. Golten may refuse any username in its sole discretion, including a username that impersonates someone else, is illegal, vulgar or otherwise offensive, is protected by trademark or other proprietary rights, or may cause confusion. You may not sell or otherwise transfer your Account to anyone else, and you may not use anyone else's Account without Golten's express prior permission. You must notify Golten immediately at the address in Section 11 of any unauthorized use of your Account or any other actual or suspected breach of security. You are responsible for any losses suffered by Golten or others as a result of your knowingly or inadvertently allowing someone else to use your Account, and Golten will not be liable for any loss or damage arising from your failure to comply with this Section 1(b). Registration is void where you are not eligible to register or where registration is prohibited. You are entirely responsible for maintaining the confidentiality of your username, password and any other access credentials, and for all activities conducted through your Account.

(c)Software available through the Sites. Any software, code samples, SDKs or tools that Golten makes available for download from the Sites ("Software") are licensed under the terms that accompany them or, if none, under the applicable Customer Agreement, and not under these Terms. Some Software may include third-party or open-source components governed by their own licenses. You must comply with those licenses and may not use a component unless you accept its license. Where a third-party license conflicts with other terms that apply to the Software, the third-party license governs that component. Rights to deploy or use the Platform are governed solely by the Customer Agreement.

2. License Grant and Proprietary Rights—

(a)License. Subject to your compliance with these Terms and any policies posted on the Sites, Golten grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Sites to learn about Golten and to evaluate the Platform. Golten reserves all rights not expressly granted in these Terms. Golten may revoke this license, or your access to all or part of the Sites, at any time without prior notice, including by blocking your internet protocol (IP) address.

(b)Ownership. The Sites and all text, content, information, software, user interfaces, visual interfaces, graphics, photographs, illustrations, interactive demonstrations, sample data, trademarks, logos, trade names, sounds, music, artwork, videos and documents on the Sites, including their design, selection, arrangement and "look and feel" (collectively, the "Content"), are owned or controlled by, or licensed to, Golten. The Content is protected by copyright, trademark, trade dress, patent and other intellectual property and unfair competition laws. "Golten," the Golten logo, and other Golten product and service names are trademarks of Golten, Inc. All other trademarks, service marks and logos shown on the Sites, including the names of third-party databases, cloud services and streaming platforms, are the property of their respective owners, and their use does not imply any affiliation with or endorsement by them.

(c)Restrictions. You may view the Content, and you may download or print a copy of any Content that Golten specifically makes available for download (such as white papers or architecture documents), for your internal, non-commercial reference, as long as you keep all copyright and other proprietary notices intact. Except as permitted in the previous sentence, as necessary for you to access the Sites for their intended purpose, or as expressly permitted in writing by Golten, you may not copy, collect, modify, create derivative works of, translate, distribute, transmit, publish, publicly display or perform, download, upload, license, sublicense, transfer, sell, resell or otherwise exploit any Content. No license or right is granted to you by implication, estoppel or otherwise, except as expressly stated in these Terms.

3. Privacy Notice—The Golten Privacy Notice, or a successor page designated by Golten, describes how Golten collects, uses, discloses and otherwise processes personal information in connection with the Sites. The Privacy Notice is incorporated into these Terms by reference, and you must agree to it to use the Sites. The Privacy Notice does not govern data processed by customers using the Platform, which is subject to the applicable Customer Agreement.

4. Information Submitted Through Our Sites—

(a)Submissions. The Sites may let you submit information to Golten, for example through a demo request or contact form, by email, or through forums, comment features or other interactive areas. "Submissions" means any messages, text, questions, comments, suggestions, feedback, ideas, code, sample data, images or other material you post, upload, send or otherwise transmit to or through the Sites. Personal information you provide is handled as described in our Privacy Notice.

(b)License to Submissions. Except for personal information covered by our Privacy Notice, and unless Golten agrees otherwise in writing, Submissions are non-confidential and non-proprietary, and Golten assumes no obligation of confidentiality or non-disclosure with respect to them. By providing a Submission, you grant Golten a perpetual, irrevocable, worldwide, non-exclusive, sublicensable, fully paid-up and royalty-free license to use, copy, modify, adapt, translate, publish, distribute, transmit, display, perform, make, have made, sell, offer for sale, and otherwise exploit that Submission for any purpose, including improving, modifying, developing or providing the Sites and Golten's products, and to authorize others to do so. To the extent permitted by law, you waive any moral rights you have in your Submissions.

(c)Your responsibility. You represent and warrant that you own or otherwise have all rights needed to grant this license, and that your Submissions and Golten's use of them as permitted by these Terms will not violate any privacy, publicity, contractual, intellectual property or other right of any person, or any applicable law. Opinions expressed in Submissions are solely those of their authors. Golten may already be developing ideas similar to yours. You are not entitled to any compensation or reimbursement from Golten for any Submission, and you are responsible for any royalties, fees, damages or other amounts owed to any person because of your Submissions.

(d)Prohibited Submissions. You may not submit any material that:

(i)is threatening, harassing, degrading, abusive, hateful, violent, defamatory, libelous, invasive of anyone's privacy, fraudulent, impersonates any person or entity, is obscene, pornographic, indecent or profane, incites violence or terrorism, or is otherwise objectionable;

(ii)constitutes, encourages or provides instructions for a criminal offense, or violates any law or regulation;

(iii)contains viruses, Trojan horses, worms, time bombs or other code designed to damage, interfere with, intercept or take control of any system, data or personal information;

(iv)contains sensitive personal information about you or anyone else, including government identification numbers (such as Social Security numbers), financial account or payment card numbers, passwords or other login credentials, health information, dates of birth, or home contact details, or contains actual customer, patient or other master data records from any production system. If you want to share your data with Golten during an evaluation, do so only under a Customer Agreement, non-disclosure agreement or evaluation agreement with Golten;

(v)contains unsolicited advertising, promotional material, spam, chain letters, contests, surveys, pyramid schemes or investment solicitations; or

(vi)infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any person or entity, or that you otherwise do not have the right to submit, including because of confidentiality obligations to your employer or customers.

(e)Monitoring and removal. Golten does not control Submissions made by others and does not guarantee their accuracy, quality or appropriateness. Golten generally does not pre-screen or monitor Submissions, but reserves the right to do so. Golten has no obligation to store, maintain or provide you a copy of any Submission, and may refuse, delete, screen or edit any Submission at any time for any reason without notice, without affecting any other rights it has in that Submission. Golten is not responsible for any failure or delay in removing a Submission, or for the deletion of, or failure to store or transmit, any Submission. You are solely responsible for keeping backup copies of your Submissions at your own cost.

(f)Disclosure. Golten may share any Submission, together with information about how and when it was sent, with third parties where Golten considers it appropriate to run the Sites, to protect Golten or its personnel, customers or users, to meet legal or regulatory requirements, to enforce these Terms, or for any other lawful reason. Golten is not responsible for the conduct of other users of the Sites. You understand that you may be exposed to Submissions from others that you find offensive or objectionable, and Golten has no liability to you for them.

(g)Children. No one under 18 may register for an Account or submit personal information to Golten. If Golten becomes aware that it holds personal information submitted by a person under 18, it will promptly delete that information. If you believe we have such information, please contact us at privacy@golten.ai with "Child Data" in the subject line.

5. Required Conduct; Restrictions on Use of the Sites—You must comply with all applicable laws, rules and regulations when you use the Sites, and we expect you to respect the rights and dignity of others. Your access to the Sites depends on your compliance with this Section 5. If you do not comply, Golten may suspend or terminate your access under Section 10. Except as expressly permitted in these Terms or approved in writing by Golten, you may not, and may not allow or authorize anyone else to:

(a)use the Sites for any illegal, fraudulent, misleading, deceptive or unauthorized purpose, to solicit anyone to perform any illegal activity, or to infringe the rights of Golten or others;

(b)harass, stalk, threaten, intimidate or abuse any person, or engage in violent, discriminatory or hateful conduct toward any individual or group;

(c)harvest or collect information about other users or third parties, including email addresses or other personal information;

(d)send unsolicited or unauthorized advertising, spam, chain letters, pyramid schemes or investment solicitations, or misrepresent the source of any communication;

(e)impersonate or post on behalf of any person or entity, falsely state or imply that Golten endorses you or your content, misrepresent your affiliation with any person or entity, or use the Sites or Content in any manner that may give a false or misleading impression, attribution or statement as to Golten or any third party referenced on the Sites;

(f)frame or mirror the Sites, or otherwise make any Content available on another website or service;

(g)use any trade name, trademark or brand name of Golten in metatags, keywords, hidden text, or paid search advertising;

(h)interfere with, damage, disable, overburden or impair the Sites or any servers or networks connected to them, or any other person's use of the Sites, including through viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, or forged routing or email address information;

(i)run any unauthorized network service in connection with the Sites (for example, an open proxy, open mail relay or open DNS resolver), or use any method, including content-filtering workarounds, to get around limits on your access to or use of the Sites;

(j)access, copy, index, scrape, data-mine or monitor the Sites or Content by automated means, including bots, crawlers, spiders, scrapers, deep-linking tools, AI agents or models, or replicate or bypass the way the Sites are organized and presented, except as allowed by our robots.txt file or other machine-readable permissions Golten publishes;

(k)systematically download, store or extract Content, including to build a database or to train, fine-tune or improve any machine learning or artificial intelligence model, unless Golten expressly permits it in writing;

(l)remove, alter or obscure any copyright notice, digital watermark, proprietary legend or other notice on the Sites or in the Content;

(m)gain or try to gain unauthorized access to the Sites, to other users' Accounts, or to any connected system or network, by any means, including by guessing or stealing credentials, or use any Account you are not authorized to use;

(n)test, scan or probe the Sites or any connected system or network for vulnerabilities, or defeat or work around any security or authentication control, except as permitted under a vulnerability disclosure program published by Golten;

(o)modify, adapt, create derivative works of, translate, reverse engineer, decompile or disassemble any part of the Sites, or otherwise attempt to discover their source code, or bypass or circumvent any measure used to prevent or limit access to any area, content or code of the Sites, except as expressly permitted by applicable law;

(p)build any application or integration that interacts with the Sites or Content without first obtaining Golten's written consent; or

(q)use the Sites or Content in any manner directly or indirectly competitive with Golten's business, such as copying Golten's product descriptions, demonstrations or documentation into a competing product or service.

(a)The Sites may contain links to websites, resources and services operated by third parties ("Linked Sites"). Golten provides these links solely as a convenience. Golten does not control Linked Sites, and a link does not imply that Golten is affiliated with, endorses, approves or adopts any Linked Site or its content. Golten has no responsibility or liability for the content, accuracy, quality, nature, ownership, reliability, availability or privacy practices of any Linked Site, or for ensuring that it is free of errors or viruses. You access Linked Sites at your own risk. When you leave the Sites, these Terms and our policies no longer apply, and you should read the terms and policies of any Linked Site you visit.

(b)The Sites may also embed or integrate third-party services, such as web fonts, content delivery networks, video players, scheduling tools or analytics, that interact with you under their own terms of service and privacy policies. Your use of those services is subject to the provider's terms, and Golten is not responsible for them.

7. Disclaimer of Warranties—Your use of the Sites is at your own risk. The Sites and Content, including any product descriptions, demonstrations, sample data, performance figures and benchmarks, are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory or otherwise. To the fullest extent permitted by law, Golten disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

Golten makes no warranty that the Sites or Content will meet your requirements, be correct, complete or up to date, operate securely or without interruption or error, or be free of malware or other harmful components, including on the servers that host them. Golten does not warrant that any defect or error will be corrected, even if Golten is aware of it. Sample records shown on the Sites are fictitious, and figures and benchmarks are illustrative and and do not guarantee any particular result in your environment. Golten may change, suspend or discontinue any part of the Sites at any time without notice.

Illustrative data. All customer records, names, contact details, identifiers, credit and account information, households, institutions (including "Bank of XYZ"), products and relationship graphs shown on the Sites are fictitious and are provided for illustrative purposes only. They do not represent any real person, customer, record or financial institution, and they do not depict the actual operations, products or customers of any bank or other organization. Any resemblance to real persons, organizations or data is coincidental.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you, in which case they apply to the fullest extent permitted by applicable law. This Section 7 survives any expiration or termination of these Terms or of your use of the Sites.

8. Limitation of Liability—

(a)You acknowledge and agree that, to the fullest extent permitted by law, you use the Sites and Content at your sole risk.

(b)To the fullest extent permitted by law, in no event will Golten or its directors, officers, employees, agents, licensors or suppliers be liable for any special, indirect, incidental, exemplary, consequential or punitive damages of any kind, including lost profits, revenue, business or goodwill, lost or inaccurate data, business interruption, costs of delay, damage to computers or systems, or the cost of procuring substitute goods or services, arising out of or in connection with these Terms or your use of or inability to use the Sites or Content, whether based on contract, tort (including negligence), strict liability, equity or any other legal theory, and even if Golten has been advised of the possibility of such damages in advance.

(c)To the fullest extent permitted by law, Golten's total cumulative liability arising out of or relating to these Terms, the Sites, the Content or any Submissions, regardless of the form of action, will not exceed one hundred U.S. dollars (US $100.00). The existence of more than one claim will not enlarge this limit. Where applicable law does not allow a limitation in this Section 8, that limitation applies to the fullest extent the law allows.

(d)Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, gross negligence, or any other liability that cannot be limited or excluded under applicable law. The limitations in this Section 8 apply even if any limited remedy fails of its essential purpose, form an essential basis of the bargain between you and Golten, and survive any expiration or termination of these Terms.

9. Indemnification—To the fullest extent permitted by law, you will defend, indemnify and hold harmless Golten, its affiliates, and their respective personnel, owners, agents, successors and assigns against any third-party claim, demand or proceeding, whether threatened or actual and whether groundless or otherwise, and any resulting losses, damages, liabilities, settlements, costs and expenses (including costs of investigation and reasonable legal and expert fees), to the extent arising out of or relating to:

(a)your access to or use of the Sites, including any Submissions you provide;

(b)your breach of these Terms, including Sections 4 and 5;

(c)your violation of any law, regulation or right of any third party, including any infringement, libel or misappropriation; or

(d)any disclosure, solicitation or use of personal information by you or through your Account, whether or not with your knowledge or consent.

Golten may assume the exclusive defense and control of any matter for which you must indemnify us, and you agree to cooperate with our defense. You may not settle any such matter in a way that affects Golten without Golten's prior written consent.

10. Suspension or Termination of Access—Golten may suspend or end your access to all or part of the Sites, and block your future access, at any time, at its discretion, with or without notice, and with or without cause. For example, Golten may do so if it believes you have breached these Terms or acted against their intent, if a law enforcement or government authority requests it, if Golten discontinues or materially changes the Sites, or if technical problems arise. Golten will not be liable to you or any third party for any suspension or termination of your access. Provisions of these Terms that by their nature should survive termination will survive, including Sections 1(b), 2(b), 2(c), and 3 through 13.

11. Contact—Please send any questions about these Terms, or good-faith reports of violations of them, to legal@golten.ai. Golten is not obligated to keep your report or your identity confidential, to reply to you personally, or to take any action in response.

(a)a physical or electronic signature of a person authorized to act on behalf of the copyright owner;

(b)identification of the copyrighted work or works claimed to be infringed;

(c)identification of the material claimed to be infringing, with information reasonably sufficient for Golten to locate it on the Sites, such as its URL;

(d)information reasonably sufficient for Golten to contact you, such as your name, address, telephone number and email address;

(e)a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and

(f)a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Please send email to legal@golten.ai.

If you believe material you posted was removed or disabled by mistake or misidentification, you may send a counter-notice that meets the requirements of 17 U.S.C. § 512(g)(3). There can be substantial penalties under U.S. copyright law for submitting a false notice or counter-notice. Anyone who knowingly and materially misrepresents that material or activity is infringing, or that it was removed or disabled by mistake, may be liable for damages, including costs and attorneys' fees. Where appropriate, Golten may restrict the Site access of, or close the Accounts of, users who infringe others' intellectual property rights, including in the case of a single infringement.

13. General—

(a)Governing law; jurisdiction and venue. These Terms, and any dispute or claim arising out of or relating to them or the Sites, are governed by the laws of the State of North Carolina and the United States, without regard to conflict-of-law provisions and without regard to the United Nations Convention on Contracts for the International Sale of Goods. The jurisdiction and venue for any such action will be the state and federal courts located in Union County, North Carolina, and each party submits to the personal jurisdiction of those courts.

(b)Class action waiver. By agreeing to these Terms and using the Sites, you waive the right to participate in a class action in connection with the Sites or Content. You and Golten each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

(c)Entire agreement. These Terms and our Privacy Notice are the final, complete and exclusive agreement between you and Golten about your use of the Sites, and supersede all prior or contemporaneous communications and proposals, whether oral, written or electronic, on that subject. If you are a Golten customer, your use of the Platform is governed by your Customer Agreement, which prevails over these Terms for any matter it covers.

(d)Severability. If a court of competent jurisdiction holds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible, or replaced with a valid provision that comes closest to its original intent, and the rest of these Terms will continue to apply.

(e)Waiver. A party may waive a right under these Terms only in a written document signed by that party. Failure or delay in enforcing any provision is not a waiver of it, and no course of conduct between the parties modifies any provision of these Terms.

(f)Headings. Section headings are for convenience only and do not affect the meaning or interpretation of these Terms.

(g)Assignment. You may not transfer, assign or delegate these Terms or any of your rights or duties under them without Golten's prior written consent, and any attempt to do so is void. Golten may freely transfer, assign or delegate these Terms and its rights and duties under them without restriction. These Terms bind and benefit the parties and their successors and permitted assigns.

(h)No third-party beneficiaries. These Terms are not intended to benefit any third party, and no provision is enforceable by a third party.

(i)Relationship of the parties. You and Golten are independent contractors. These Terms do not create any agency, partnership, joint venture or employment relationship, and nothing in them obligates Golten to enter into any commercial transaction with you.

(j)Export controls. Software and other technical information available from the Sites may be subject to the export control and sanctions laws of the United States and other countries. You represent and warrant that you will not access, download, export or re-export any such software or information in violation of those laws.

(k)Injunctive relief. You agree that a breach of these Terms may cause Golten immediate and irreparable harm for which money damages may not be an adequate remedy. Golten may therefore seek immediate injunctive or other equitable relief in any court with jurisdiction, and recover its costs of doing so, without limiting any other remedy available to it.

(l)Force majeure. Golten is not liable for any delay or failure to perform caused by conditions beyond its reasonable control, such as natural disasters, pandemics, outages of internet, cloud or hosting providers, war, terrorism, civil unrest, strikes, or government action.

(m)Printed copies. A printed version of these Terms, and of any notice given in electronic form, is admissible in judicial or administrative proceedings based on or relating to these Terms to the same extent as other business documents originally generated and maintained in printed form.